Vendors

Working With Your Agent: A Partnership That Delivers

At Chapple Property Management, we believe that every seller—and every home—is unique. That’s why we take a collaborative approach, working closely with you to understand what makes your property special. Whether it’s the morning light in your kitchen or the garden that hosted countless family gatherings, we’ll spotlight these emotional touchpoints to attract buyers who will appreciate your home as much as you do.

Transparency is key. If you’re testing the waters or have specific timing constraints—whether you need to move quickly or not for several months—let us know. We’ll tailor the pace and strategy of your sale accordingly, ensuring your goals are met with precision and care.

Our agents are seasoned professionals with deep local market knowledge. We don’t just list properties—we advise, strategize, and negotiate with your best interests at heart.

Money Matters: Pricing With Precision

Setting the right asking price is one of the most critical decisions in the selling process. We recommend inviting multiple local agents to value your property—but don’t be swayed by inflated valuations or rock-bottom fees. These can lead to stalled sales or subpar service.

At Chapple Property Management, we provide data-backed valuations using:

• Recent Land Registry comparables

• Local market trends

• Buyer demand analytics

We’ll explain our pricing rationale clearly and transparently, so you can make an informed decision with confidence.

Preparing Your Home for Market

Presentation is everything. Our team will guide you through the essential steps to ensure your home makes a lasting first impression:

• Complete outstanding DIY tasks—buyers notice the details.

• Declutter and depersonalize to help buyers envision themselves in the space.

• Deep clean key areas, especially kitchens and bathrooms.

• Professionally shampoo carpets if needed, especially in pet-friendly homes.

• Enhance kerb appeal: tidy gardens, polish hardware, and refresh paintwork.

We also offer access to trusted local tradespeople for pre-sale improvements, and can arrange professional staging or photography to elevate your listing.

Legal Preparation: Get Ahead of the Curve

To avoid delays, instruct a solicitor early and gather essential documents:

• Leasehold or share-of-freehold paperwork

• Planning permissions and building consents

• EPC (Energy Performance Certificate)—required by law to market your property

We maintain strong relationships with reputable local conveyancers and are happy to recommend professionals who share our commitment to efficiency and client care.

Viewings: Creating the Right Atmosphere

Buyers respond best when they feel comfortable. That’s why we recommend:

• Letting our experienced agents conduct viewings while you step out

• Accommodating flexible viewing times to avoid missed opportunities

• Giving tenants advance notice and maintaining a positive rapport

• Removing pets temporarily and freeing up parking spaces

• Avoiding strong odours and adding fresh flowers to create a welcoming ambiance

These small touches can make a big difference in how your home is perceived.

Post-Viewing Feedback & Offer Management

We take feedback seriously. If multiple viewers highlight the same concern, we’ll work with you to address it swiftly.

When an offer is received, a senior member of our team will:

• Notify you verbally and in writing

• Outline any special conditions

• Verify the buyer’s financial position

Once accepted, we’ll:

• Prepare a memorandum of sale

• Notify all parties

• Liaise with your solicitor to initiate the contract process

Exchange & Completion: Seamless Execution

Exchange of contracts occurs once all legal checks are complete, including:

• Title verification

• Leasehold reviews (if applicable)

• Local searches

• Mortgage confirmation

Upon exchange, the buyer’s deposit (typically 10%) is transferred. Completion follows when the remaining funds are received—your solicitor will confirm receipt, and we’ll release the keys.

Congratulations—your property is officially sold!

Why Chapple Property Management?

We’re not just another estate agent. We’re a family-run, independent business with a reputation for:

• Meticulous property presentation

• Proactive marketing across all major portals

• A vast database of qualified buyers

• Personalised service from start to finish

Our team is trained to deliver excellence, and our results speak for themselves. We treat your property with the same care we’d give our own—and we’re proud to be the trusted choice for sellers across Plymouth, Saltash, and South East Cornwall.